HOME CARE SERVICES

Professional Support When It Matters Most

Registered nurses and trained companions accompany you to appointments, assist with daily errands, and provide compassionate support during life's most important moments.

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Registered nurse accompanying a patient through a medical appointment at WOXY Health

Nurse-Led Accompaniment

A registered nurse attends every appointment, advocating and bridging communication in real time.

Clinical expertise at your side.

End-to-End Care Flow

Pre-visit prep, live support, and a written clinical summary delivered after every appointment.

Nothing falls through the cracks.

Family Peace of Mind

Clinical summaries keep loved ones fully informed, wherever they are when the appointment happens.

Families always stay informed.
The Complete Escort Journey

Care that flows from first preparation to final follow-up.

Pre-Visit Preparation

Pre-Visit Preparation

  • We review your health background and prepare a focused physician support note.
  • Key concerns from family members are documented before the appointment.
  • All logistics — transport, timing, clinic protocols — are confirmed in advance.
During the Visit

During the Visit

  • A registered nurse is present throughout the entire consultation, not just at the door.
  • Real-time communication bridging ensures nothing is lost in translation.
  • Clinical advocacy means your loved one's concerns are heard and acted upon.
Post-Visit Follow-Up

Post-Visit Follow-Up

  • A written clinical summary covering all findings and instructions is delivered after every visit.
  • Next steps and follow-up appointments are clearly outlined and shared.
  • Family members who couldn't attend receive the full summary directly.

Post-hospitalization support within the first 30 days is among the most effective ways to reduce complications and hospital readmission.

Having a trained companion at medical appointments improves information retention, adherence to care plans, and overall health confidence.

Who We Support

Patients Who Benefit Most from Escort Support

Our Medical Escort service is most impactful when clinical knowledge, advocacy, and communication support make a meaningful difference to how care is received and understood.

Recently Discharged Patients

The first 30 days after hospital discharge carry the highest risk of complications. Our nurses provide a trusted presence for follow-up appointments and a safe bridge back to independent living.

Patients with Cognitive Impairment

For those who struggle to retain complex medical instructions or communicate their needs clearly, our nurses bridge the gap between physician and patient with clarity and advocacy.

Elderly Living Independently

Seniors attending appointments alone often miss key information or feel pressured to rush. Our escorts ensure every visit is thorough, understood, and properly followed up.

Patients with Language Barriers

When English is not a first language, critical medical information can be lost or misunderstood. Our nurses communicate across language differences to ensure nothing is missed.

Family Caregivers Who Cannot Attend

When family members are unable to be present at appointments, our nurses serve as their clinical proxy, attending, documenting, and keeping loved ones fully informed.

Complex Medication or Specialist Cases

Patients managing multiple specialists, recent prescription changes, or complex diagnoses benefit most from a clinically trained escort who can track, question, and clarify.

Related Services

Medical Escort is one part of a complete home care offering.

Initial Health Assessment

Before or after an escort, a comprehensive nurse-led health review helps establish a clear picture of your current health and recovery goals.

Book Assessment

Advanced Health Testing

Blood work, lung function, metabolic analysis, and cardiovascular testing available at home or at our clinic.

Explore Testing

Private Health Management

Ongoing nurse-led support with regular check-ins, care coordination, and dedicated access to your health team.

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Speak with Our Team

Not sure which service is right for your situation? Our team is ready to help you find the best fit.

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Transparent, Flexible Pricing

Choose the level of support that fits your needs.

Single

One professional nurse escort for a single medical appointment.

$99

per hour · 2 hour minimum

Includes:

  • Pre-visit health background review
  • Registered nurse accompaniment throughout
  • Real-time clinical advocacy with physician
  • Written clinical summary after the visit
  • Family communication report delivered same day
  • Transport and logistics coordination
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Looking for more?

Need regular visits?

Custom care plans are available for clients who need ongoing nurse escort support — whether weekly appointments, monthly check-ins, or a scheduled care routine.

Contact us

Frequently Asked Questions

Common questions about our Medical Escort and Home Care services.

Our Medical Escort service includes door-to-door accompaniment to your destination, assistance with check-in and navigation, note-taking during appointments, medication pickup if needed, and safe return home. Our companion stays with you for the full duration.

Escort services are provided by registered nurses or trained care companions, depending on your needs. For medically complex situations such as post-hospitalization, a registered nurse is assigned. For social events and errands, a trained care companion is typically appropriate.

Yes. Our companions attend consultations, specialist visits, diagnostic procedures, and routine checkups. They take notes, ask questions on your behalf, and help you understand and remember what was discussed.

We currently serve the Greater Toronto Area, including Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, and Oakville. Enter your postal code during booking to confirm availability in your area.

We recommend booking at least 48 hours in advance to ensure the right companion is matched to your needs. For urgent post-hospitalization support, please contact us directly and we will do our best to accommodate same-day or next-day requests.

Medical Escort services are not covered by OHIP or standard private insurance plans. We provide itemized receipts that may be submitted to your Health Spending Account (HSA) or Flexible Spending Account (FSA). Please verify eligibility with your provider.

Yes. Our Personal Errands service covers grocery shopping, pharmacy visits, banking, post office runs, and similar daily activities. A companion accompanies you, assists as needed, and ensures you get home safely.

Our companions are flexible and will stay with you for the full duration of your appointment. Extended time beyond the booked window is billed at the hourly rate. We will always confirm before incurring additional charges.

Yes. We encourage continuity of care. If you would like to work with the same companion, note this preference when booking and we will do our best to accommodate the request based on availability.

When you book, you will share details about the type of appointment, your mobility needs, language preferences, and any medical considerations. We use this information to match you with the most suitable companion from our team.

Still have questions? Our team is here to help.